You’re
invited!
Joining us for a pool party? All swimmers need a signed waiver before entering the water. Complete yours ahead of time for a quick and easy check-in!
Swimsuits, towels, and swim diapers for children who need them.
An adult must accompany children who cannot swim independently in the water.
Be ready for fun and follow all pool safety rules!
Make a splash with a celebration they’ll never forget! Enjoy year-round fun in our warm indoor pools while our team helps with setup, pool supervision, and cleanup. More fun for the kids, less work for you. Choose your party location below!
| Your Party Day | Alameda | Concord |
|---|---|---|
| Get Ready! Arrive early for setup | 4:30 | 2:30 |
| Make a Splash! 75 minutes of swimming | 5:00 | 3:00 |
| Time to Celebrate! Food, cake, and presents | 6:15 | 4:15 |
| Party Wrap-Up Guests depart; cleanup begins | 7:00 | 5:00 |
| All Done! Final departure | 7:15 | 5:15 |
- Up to 25 child swimmers, including the birthday child
- Dedicated staff for pool and party-area supervision
- Reserved party space for swimming and celebrating
- 30 minutes of setup assistance and 15 minutes for cleanup
- Pool toys, floats, and staff-led games
- Accompanying parents and supervising adults are welcome at no additional charge.
Enjoy food in the party area only
Food and drinks are not permitted on the pool deck. Swimming ends once food service begins.
No glass containers
Glass is prohibited throughout the facility.
Alcoholic beverages
Permitted in cans or plastic containers only.
Food preparation
Slow cookers and electric pressure cookers (such as Crock-Pots or Instant Pots) are welcome for keeping food warm. Chafing dishes and other heating appliances are not permitted. A small freezer is available for your convenience.
Decorations
Balloons and freestanding decorations are welcome. Nothing may be hung or attached to facility surfaces; tape is permitted on table coverings only.
Inflatables
Need help inflating your decorations? Drop them off at your party location Monday–Friday during the week of your celebration.
Special equipment
Party machines and equipment require advance approval and must be operated by your group.
Customize your schedule
Adjustments to swimming and celebration times may be arranged in advance.
Come swim-ready
All swimmers need a swimsuit, towel, and completed waiver before entering the pool.
Adult supervision
Children who cannot swim independently for survival must be accompanied by an adult in the water.
Swim diapers required
All swimmers under age 3 and those not fully potty-trained must wear a swim diaper.
Pool safety first
No running, diving, roughhousing, squirt toys, or water guns.
Personal pool toys & floats
Welcome with staff approval to ensure safety.
Smoke-free facility
Smoking and vaping are not permitted anywhere on the premises.
Splash, play, practice skills, or simply enjoy the water together! AquaRec gives families time in our warm indoor pool without the structure of a swim lesson. No lesson enrollment required, just a Customer Portal account and a reservation.
Warm indoor pool time, reserved just for family fun. Here’s what to know before you dive in.
Choose the option that works best for your family.
Step-by-step: buy & use a pass
- Log in to the Customer Portal
- Select Drop-In Passes
- Choose the pass for the location you’d like to swim at
- Select how many passes you need
- Go to My Account
- Under each swimmer, select Passes
- Click Use For Class
- Pick your date under Choose A Punch Pass Date
- Apply your pass
- Repeat for each swimmer
Step-by-step: use a token
- Log in to the Customer Portal
- Go to My Account and select the student who has the token
- Click Makeups to see your available tokens
- Click Use Makeup Token
- Filter for your day and the level AquaRec and complete your reservation
Step-by-step: use a pass
- Log in to the Customer Portal
- Go to My Account
- Under your Tadpole swimmer, select Passes
- Click Use For Class
- Pick your date under Choose A Punch Pass Date
- Apply your pass
Please review these policies before your visit.
1 Cancellations & Absences
To receive an AquaRec makeup token, report your absence in the Customer Portal at least 2 hours before your reservation. Go to My Account, find your student, click Future Absences, select By Enrollment (not By Date), choose the date and submit. Your makeup token appears the next day. Absences reported less than 2 hours before the reservation, or not reported through the Customer Portal, are not eligible for a makeup token. There are no exceptions to this policy. Reservations booked with a makeup token cannot be changed or cancelled without forfeiting the token.
2 Family Supervision
Children under 14 must be accompanied by an adult (18+) who remains on site for the entire visit. Parents and caregivers are responsible for actively supervising their swimmers. AquaTech staff manage the facility and program but do not provide swim instruction or replace active supervision by a parent or caregiver.
3 Adults in the Water
An accompanying adult must be in the water whenever a child cannot safely participate without that support. Our team may consider water depth, whether the swimmer can stand with their head safely above water, basic water-safety, floating and swimming skills, and the ability to enter and exit the pool safely. Any adult in the water must have a profile on the family account and a confirmed AquaRec reservation.
4 Personal Care & Restroom Assistance
AquaTech staff do not provide personal-care or restroom assistance. An accompanying adult or aide must be able to provide any needed assistance.
5 Recreational Swim Only
AquaRec is reserved for recreational family swim time. Swim lessons, coaching, structured training and business-related aquatic activities are not permitted. Outside swim instructors, coaches, teachers or trainers may not use AquaRec reservations to conduct lessons or provide instruction, whether paid or unpaid, formally employed, independently contracted or informally arranged.
