SWIM LESSONS & RECREATIONAL SWIM




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  • Concord Facility 1

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  • Alameda Facility 1

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AQUATECH MISSION

We are on a mission to constantly enhance the customer experience by:

  • Providing exceptional customer service.
  • Utilizing our patented teaching methodology.
  • Offering cutting-edge pool equipment.
  • Creating a friendly and inviting atmosphere.

AQUATECH VISION

Our vision is to always find and utilize the absolute best of the following:

  • Amazing and committed team members.
  • Effortless processes, protocols, and procedures.
  • Equitable policies.
  • Innovative technology.

AQUATECH VALUES

We greatly appreciate the relationships we build with our customers and staff by:

  • Delivering exceptional quality in everything we do.
  • Igniting a life-long love for swimming through our unwavering passion.



  • THE MATTOS METHOD™

    The Mattos Method™ is a systemized, layered teaching method that can achieve a number of swim lesson objectives; from basic water safety, to sharpened competitive stroke technique. It leverages breath control, buoyancy, comfort, and fun. The goal is to produce safe swimmers, who learn to swim technically sound strokes and love to swim!​

  • FAMILY FRIENDLY

    Swimmers can register for swim lessons or recreational family swim at AquaTech anytime they want! Our registration is ongoing and available all year round, so families can sign up whenever it suits them best. Rest assured that we prioritize the security of our customers' data by utilizing a top-notch, PCI-compliant registration system. With their own accounts, customers can easily create, access, and manage their bookings for lessons or recreational swim sessions. Enjoy the convenience and flexibility of our customer-friendly registration process!


  • FAIR POLICIES

    At AquaTech Swim, we pride ourselves on our family-friendly policies. We understand that families lead busy lives, which is why our policies are designed to be as flexible as possible. Our goal is to ensure that every family has a positive experience with us. Additionally, we offer unlimited makeup tokens for any absences that are reported in advance. So, you never have to worry about missing a swim session. We're here to make sure you and your family have a fantastic time at AquaTech Swim!

  • CUSTOMER SERVICE

    At AquaTech Swim, we are dedicated to providing exceptional customer service. Our friendly Customer Account Managers are always available during our facility's operating hours to assist you. We understand the importance of prompt communication, so we strive to respond as quickly as possible to all forms of contact. Our goal is to ensure that every family has a successful and enjoyable experience with AquaTech.

  • CLEAN FACILITIES

    At AquaTech, we are thrilled to offer our customers impeccably clean and hygienic facilities. Our dedicated team ensures that our facilities are professionally cleaned every single day of the week. In addition, we go the extra mile by conducting major deep cleaning and renovations during holiday closures.

  • DEDICATION TO SAFETY

    AquaTech is dedicated to creating a secure and welcoming environment for everyone. Our amazing AquaTech Staff:


    • Undergo thorough background screening before and during their employment.
    • Are certified in CPR/AED and basic first aid.
    • Receive training in the innovative Mattos Method™ teaching methodology.
    • Are trained in AquaTech emergency procedures and protocols.

      To ensure safety, our AquaTech employees:


    • Hold daily training meetings with all team members.
    • Conduct weekly management training sessions.
    • Assign multiple Deck Safety Supervisors to oversee lessons.
    • Pass regular inspections by OSHA, the fire department, and local health departments.
    • Maintain well-stocked first aid kits and emergency supplies in all our facilities.
CALL CENTER HOURS
Mondays-Sundays 8:00a-5:00p

ALAMEDA CAMPUS HOURS
Mondays-Fridays 12:30p-8:30p
Saturdays-Sundays 8:45a-7:30p

CONCORD CAMPUS HOURS
Mondays-Fridays 12:30p-8:30p
Saturdays-Sundays 8:45a-4:00p


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